Privacy policy
Data Collection
At ZaraVita, we collect personal information to provide and improve our services. This includes:
- Contact details (name, email address, shipping/billing address)
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Device and browsing information (IP address, browser type, pages viewed)
Use of Information
We use collected data for:
- Processing and fulfilling your orders
- Providing customer support
- Improving our products and website experience
- Sending order confirmations and shipping notifications
- Preventing fraud and ensuring security
Data Sharing
We may share information with:
- Payment processors to complete transactions
- Shipping carriers to deliver your orders
- Service providers who assist with website operations (under strict confidentiality agreements)
- When required by law or to protect our legal rights
We never sell your personal information to third parties.
Data Protection
We implement appropriate security measures including:
- SSL encryption for all data transmissions
- Secure storage systems with limited access
- Regular security assessments
Your Rights
Under GDPR, CCPA and other privacy laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at [email protected].
Cookies and Tracking
Our website uses cookies to:
- Remember your preferences
- Analyze site traffic and usage patterns
- Improve our services
You can manage cookie preferences through your browser settings.
International Data Transfers
As an international business, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.
Policy Changes
We may update this policy periodically. Continued use of our services constitutes acceptance of the current policy.
Contact Us
For any privacy-related inquiries, please email [email protected].