Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Method
We currently offer Standard Shipping to all destinations. Delivery times may vary depending on your location:
- Domestic: 3-5 business days
- International: 7-15 business days
Please note these are estimates and not guarantees. Delivery times may be affected by factors beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on:
- Package weight and dimensions
- Destination country
There is currently no free shipping option available.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through our carrier's website.
Shipping Restrictions
We currently ship to most countries worldwide. However, we reserve the right to cancel orders to certain destinations due to customs restrictions or other limitations.
Delivery Issues
If you experience any problems with your delivery, please contact our customer service team at [email protected] within 14 days of receiving your shipping confirmation.
For lost or stolen packages, we recommend contacting your local post office first as they may have more information about your specific delivery.
Policy Updates
We may update this shipping policy from time to time. The current version will always be available on our website.