Terms of service

Terms of Service

Welcome to ZaraVita. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.

1. User Agreement

By placing an order on ZaraVita, you confirm that all provided information is accurate and complete. You agree to use our website for lawful purposes only and in accordance with these Terms of Service.

2. Product Information

We strive to display accurate product descriptions, colors, and images. However, slight variations may occur due to monitor settings. All dresses, tops, skirts, pants, and outerwear are subject to availability.

3. Order Processing

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.

4. Pricing and Payment

All prices are shown in USD and include applicable taxes unless stated otherwise. We accept major credit cards and PayPal. Payment is processed at the time of order confirmation.

5. Shipping Policy

Shipping costs and delivery times vary depending on destination. We are not responsible for delays caused by customs or unforeseen circumstances beyond our control.

6. Return & Refund Policy

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Refunds will be issued to the original payment method, excluding shipping costs. Sale items are final sale unless defective.

To initiate a return, please contact our support team at [email protected] with your order details.

7. Intellectual Property

All content on this website, including designs, text, graphics, and logos, is the property of ZaraVita and protected by international copyright laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

ZaraVita shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

9. Dispute Resolution

Any disputes shall be resolved through good faith negotiations. If unresolved, disputes shall be settled by binding arbitration in accordance with the laws of the HONG KONG.

10. Governing Law

These Terms shall be governed by the laws of the Hong Kong, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website constitutes acceptance of any changes.

12. Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected].